Imprint
Thank you for your interest in Atelier LAV.
If you have any questions, please feel free to
contact me.
Verena Lassnig
8430 Leibnitz AUT
office@atelierlav.com
www.atelierlav.com
Last update: 6. Juni 2026
Privacy Policy
In the following privacy statement I inform you about
the most important aspects of data processing in the
context of this website. We collect and process
personal data only on the basis of legal provisions
(General Data Protection Regulation, Telecommunications Act 2003).
As soon as you access or visit this website as a user,
your IP address as well as the start and end of the
session are recorded. This is technically necessary
and therefore constitutes a legitimate interest within
the meaning of Art. 6 Para. 1 lit. f GDPR.
Contact with me
When you contact me, either via the contact form on
the website or by email, the data you transmit to me
will be stored for six months for the purpose of processing your enquiry or in the event of further
follow-up questions. Your transmitted data will not
be passed on without your consent.
Cookies
This website uses so-called cookies. These are small
text files that are stored on your device with the
help of your browser. They cause no harm. We use
cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They enable your browser to be recognised on your next visit. If you do not wish this, you can set your browser to inform you about the placing of cookies and only allow this in individual cases. If cookies are deactivated, the functionality of this website may be restricted.
Google Fonts
This website uses fonts from „Google Fonts". The service provider of this function is:
Google Ireland Limited Gordon House, Barrow Street Dublin 4. Ireland
Tel: +353 1 543 1000
When you access this website, your browser loads fonts and stores them in the cache. Since you, as a visitor to the website, receive data from the service provider, Google may under certain circumstances place cookies on your computer or analyse them.
The use of „Google Fonts" serves to optimise our
service and ensure the uniform presentation of content. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.
Further information about Google Fonts can be found
at the following link:
https://developers.google.com/fonts/faq
Further information about how Google handles user data can be found in the privacy policy:
https://policies.google.com/privacy?hl=de
Google also processes data in the USA, but has submitted to the EU-US Privacy Shield:
https://www.privacyshield.gov/EU-US-Framework
Your rights as a data subject
As a data subject you have, in principle, the following
rights regarding your data stored with us:
– access
– deletion of data
– rectification of data
– portability of data
– withdrawal and objection to data processing
– restriction
If you suspect that violations of data protection law
have occurred in the course of the processing of your
data, you have the option of contacting us or lodging a complaint with the data protection authority.
General Terms & Conditions (T&Cs)
1. General
T&Cs as of: 06.06.2026
1.1.
These general terms and conditions („T&Cs") apply to
orders, sales and deliveries of products („products")
offered and sold via the website www.atelierlav.com .
1.2.
The language of the contract is German.
2. Scope of application
These T&Cs apply when the buyer is a consumer within the meaning of § 1 KSchG (Consumer Protection Act) („customer").
3. Amendments to the T&Cs
The provider reserves the right to amend these T&Cs.
The T&Cs applicable at the time of conclusion of
purchase shall apply to the sale of products.
4. Order, order confirmation, dispatch confirmation
4.1.
The ordering process takes place in the following steps:
- selection of the desired goods
- contact by email, telephone or in person
- entry of personal data
- selection and agreement of payment method and delivery method
- renewed review and if necessary correction of the order
- binding submission of the order by email or electronic message
4.2.
The products and prices shown on the website constitute an invitation to the customer to submit a binding offer to the provider for the purchase of the products („order"). The binding order is transmitted to the provider by written order confirmation from the customer. Illustrations and drawings of the goods are considered approximate values only, unless they are expressly stated as fixed values for the product. The customer accepts minor and objectively justified changes.
4.3.
The provider will promptly send the customer a
confirmation to the email address provided by them,
confirming that the order has been received by the provider („order confirmation"). This order confirmation does not constitute acceptance of the customer's order, but merely confirms receipt of the order by the provider.
4.4
Acceptance takes place at different times and in
different forms depending on the chosen payment method:
- by sending an order confirmation by email, whereby the time of receipt of the order confirmation by the customer is decisive.
- by dispatch of the ordered goods to the customer, whereby a transmitted dispatch confirmation is to be understood as an order confirmation. If no separate dispatch confirmation is sent to the customer, receipt of the goods by the customer is decisive.
- by sending a payment request.
4.5.
The customer must ensure that all information provided by them in the course of an order, in particular the data necessary for dispatch, is accurate, correct and up to date. The customer must notify the provider of any changes to this information without delay.
5. Payment terms
5.1.
All prices stated are in euros including value added
tax, but excluding shipping costs, unless otherwise
stated. The shipping costs will be communicated to
the customer before placing the order.
5.2.
Payment can be made via the following payment methods: invoice, bank transfer, cash.
5.3.
Shipping costs depend on the order and will be
indicated by the provider before the order is placed
and in the order confirmation.
6. Delivery
6.1.
The customer has access to the shipping methods
stated in writing (email, electronic message).
6.2.
The delivery dates stated by the provider are based
on the information provided by the commissioned
delivery service. The delivery time for products
to the customer is, unless a different delivery date
is stated for the respective products, a maximum of
30 days from conclusion of contract.
6.3.
If failure to meet the delivery date is attributable
to force majeure, industrial action or other events
beyond the provider's sphere of influence, the delivery date shall be extended appropriately for the duration of the obstacle. The provider will inform the customer of the beginning and end of such circumstances as soon as possible, without the customer being able to derive any claims from failure to give such notice.
6.4.
If the customer is in default of acceptance of the
products, the warranty period for the provider's
performance begins to run.
6.5.
If the customer opts for self-collection of the goods,
the provider will inform the customer by email or
electronic message that the ordered goods are ready
for collection. After receiving this email or electronic message, the customer can collect the goods from the provider's premises by arrangement with the provider. No shipping costs are incurred for self-collection.
7. Retention of title
The provider retains ownership of the products until full payment of the purchase price and ancillary costs (in particular shipping costs) by the customer.
8. Default by the provider
If the provider is in default with its performance,
the customer must first request the provider to
perform within a reasonable grace period of two weeks. If the provider does not perform within this period, the customer may withdraw from the contract or continue to demand performance.
9. Warranty
9.1.
Atelier LAV provides warranty within the framework of the statutory provisions. For complaints please contact office@atelierlav.com.
9.2.
The provider may request that the customer, if it is
feasible for them, send the defective products to the
provider, whereby the provider bears the risk of
dispatch as well as the costs of return. The customer
is requested to report delivered goods with obvious
transport damage to the delivery service and to inform the provider accordingly. If the customer fails to do so, this has no effect whatsoever on their warranty claims.
10. Liability and damages
The provider's liability for damages caused by slight
negligence, with the exception of personal injury and
principal contractual obligations, is excluded.
Liability is also excluded for pure financial losses,
loss of profit, damages to third parties, indirect
damages and consequential damages due to defects. Liability-limiting or liability-excluding provisions of this clause 11 do not apply insofar as the provider is guilty of gross negligence or wilful misconduct.
11. General provisions
11.1.
Unless Austrian law is already applicable, the exclusive applicability of Austrian law is agreed,
excluding the UN Sales Convention.
11.2.
For consumers, this choice of law applies only to
the extent that the protection granted is not withdrawn by mandatory provisions of the law of
the state in which the consumer has their habitual
residence.
11.3.
The customer may only offset claims against the
provider's claims if the claims are legally related
to the provider's claims, have been acknowledged
or have been established by a court.
11.4.
The customer is obliged to notify the provider of
any changes to their address. If the customer fails
to notify the provider of an address change, a declaration sent by the provider to the last known
address shall nonetheless be deemed to have been
received by the customer.
Withdrawal notice – Right of cancellation / Right of withdrawal
The term „Rücktrittsrecht" (right of cancellation) commonly used in Austria corresponds to the term „Widerrufsrecht" (right of withdrawal) commonly used in Germany and used in the Consumer Rights Directive. We therefore use the equivalent pair of terms „right of withdrawal (right of cancellation)". In the withdrawal notice, only the term „right of withdrawal" is used. This is equivalent to the Austrian term „Rücktrittsrecht".
Non-existent right of withdrawal (right of cancellation)
There is no right of withdrawal (right of cancellation)
for goods that are manufactured according to customer specifications or are clearly tailored to personal needs.
There is no right of withdrawal (right of cancellation) for goods that can perish quickly or whose expiry date would be exceeded quickly.
There is no right of withdrawal (right of cancellation)
for newspapers, periodicals or illustrated magazines
(with the exception of subscription contracts).
Lapsing right of withdrawal (right of cancellation)
For goods delivered in sealed packaging that are not
suitable for return for reasons of health protection
or hygiene, the right of withdrawal (right of cancellation) lapses if the goods have been unsealed
after delivery.
For audio or video recordings such as CDs, DVDs etc. as well as for computer software delivered in sealed packaging, the right of withdrawal (right of cancellation) lapses if the goods have been unsealed after delivery.
For goods that, after delivery, have become inseparably mixed with other goods due to their nature, the right of withdrawal (right of cancellation) lapses.
Right of withdrawal
You have the right to withdraw from this contract
within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform me
Verena Lassnig
Leopold Fessler-Gasse 28
8430 Leibnitz AUT
E-Mail: office@atelierlav.com
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.
To meet the withdrawal deadline it is sufficient
that you send the notification of the exercise of
your right of withdrawal before the withdrawal
period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse
you all payments received from you, including delivery
costs (with the exception of additional costs resulting
from your choice of a type of delivery other than the
least expensive standard delivery offered by us),
without undue delay and no later than fourteen days
from the day on which we received notification of your withdrawal from this contract. For this repayment we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We will collect the goods.
You are only liable for any diminished value of the goods if this diminished value is attributable to handling that was not necessary for examining the nature, characteristics and functioning of the goods.
Copyright & Intellectual Property
All designs, cuts, patterns, creations and works of
Atelier LAV are protected by copyright and are the
exclusive intellectual property of Verena Lassnig,
Atelier LAV.
In concrete terms this means:
Every creation by Atelier LAV – whether a garment,
accessory, home object or other textile work – is a
handcrafted unique piece and an expression of artistic creation. The designs, patterns, creative concepts and overall visual appearance are protected under Austrian copyright law (UrhG).
Not permitted without explicit written permission:
– imitation, copying or reproduction of designs and creations
– commercial use of photos, graphics or images of the creations
– sharing of patterns or production methods
– sale of replicas or similar pieces with reference to Atelier LAV
Photos and visual content: All photos, graphics and visual content published
on this website are the property of Atelier LAV
or have been used with explicit permission.
Use without written consent is not permitted.
Custom orders: Even for custom orders made according to customer
wishes, the copyright to the design and its creative
realisation remains with Atelier LAV. The customer
acquires the finished piece, not the right to reproduce or commercially use the design.
Collaborations: In collaboration projects, copyright and usage rights
are agreed upon in writing in advance.
For questions or licensing enquiries: office@atelierlav.com